Privacy Policy

Last updated: September 20, 2026

1. Introduction

Tidy Bookings ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our scheduling platform.

2. Information We Collect

Information You Provide

  • Account Information: When you register, we collect your name, email address, and password.
  • Business Information: Business name, address, industry type, services offered, and staff details.
  • Booking Information: When guests make appointments, we collect their name, email, phone number, and booking preferences.
  • Communications: Information you provide when contacting our support team.

Information Collected Automatically

  • Usage Data: Pages visited, features used, and actions taken within the platform.
  • Device Information: Browser type, operating system, and device identifiers.
  • Log Data: IP addresses, access times, and referring URLs.

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain our scheduling services
  • Process bookings and send confirmation emails
  • Send appointment reminders and notifications
  • Improve and personalize your experience
  • Respond to customer service requests
  • Send administrative and marketing communications (with consent)
  • Detect and prevent fraudulent activity

4. Information Sharing

We do not sell your personal information. We may share information with:

  • Service Providers: Third parties that help us operate our platform (hosting, email delivery, analytics).
  • Business Owners: Guest booking information is shared with the business they book with.
  • Legal Requirements: When required by law or to protect our rights.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure access controls, and regular security audits. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Business and booking data is retained according to your account settings and applicable legal requirements.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Data portability
  • Withdraw consent

To exercise these rights, contact us at [email protected].

8. Cookies

We use essential cookies to maintain your session and preferences. We may also use analytics cookies to understand how our platform is used. You can control cookie settings in your browser.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

10. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at: